Clinical Applications Support Analyst - Inpatient

Sanford Health • Bemidji, MN

2d • Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role involves gathering, analyzing, designing, developing, modifying, testing, implementing, evaluating, and maintaining clinical information technologies to support clinical practice. The analyst will use data to support clinical decision-making and identify desired outcomes.

Requirements

• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
• Previous experience in Information Technology is preferred.
• Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint.
• Information Technology (IT) certification should be obtained within six months of date of hire.
• IT certification must be completed within three attempts of certification testing.
• Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date.
• Renewal guidelines per discipline.

Nice To Haves

• Possess strong problem solving and critical thinking skills.
• Excellent time management and prioritization skills.
• Training presentation techniques and skills.
• Proficient verbal and written communication skills.
• Efficient use of Microsoft Office software.
• A positive attitude and superior customer service skills.
• Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications.

Responsibilities

• Research, analyze and make recommendations for application work flow improvements.
• Create and analyze reports using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.
• Adapt to change, adjusting to new or changing assignments, processes, and people.
• Identify and consider alternative approaches to situations or problems.
• Maintain active knowledge in area of specialty to maintain current clinical practice and end user perspectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree