Clinical Applications Specialist

Natus

2d•$80,000 - $85,000•Onsite

About The Position

As a Clinical Applications Specialist (Trainer), you are responsible for delivering high-quality clinical training and education to customers during and after system installation. You enable customers to effectively adopt and optimize the use of our neurodiagnostic solutions, contributing directly to improved clinical workflows, user confidence, and patient outcomes. This role requires extensive travel and close collaboration with Service, Sales, and Technical teams.

Requirements

Clinical registration and certification in EEG, Polysomnography, or EMG/NCV is required
Bachelor’s degree in a clinical or scientific discipline preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered.
5 years of relevant experience in a clinical setting is required
Must reside within assigned territory, near a major airport
Must have a valid passport
Must have valid driver's license and clean driving record
Ability to meet all Vendor Credentialing requirements for onsite support, including all needed immunizations, verification of past immunizations, TB screening, drug testing, flu shots, etc as defined by the individual healthcare system.
Ability to interpret and apply technical, clinical, and business documentation
Able to communicate clearly through reports, training sessions, and customer interactions
Able to solve practical problems in varied and evolving situations

Nice To Haves

Registry in Evoked Potentials or certified in Intraoperative Monitoring a plus but not required
Teaching experience is strongly recommended, but not required

Responsibilities

Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer education
Provide structured follow-up training to ensure effective adoption post-installation
Adapt training approach to different user groups and clinical environments
Act as clinical liaison between customers and the Technical Service team
Proactively identify, address, and escalate customer issues and needs as appropriate
Plan and perform smaller neurodiagnostic system installations in line with company standards and customer requirements
Provide pre-sale clinical education and product demonstrations to prospective customers as required
Complete all required administrative tasks and maintain accurate records in the CRM system
Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers.
Use only approved documentation in line with company guidelines
Maintain a high level of clinical expertise and keep all required certifications current through continuing education
Participate in product and internal training to stay current with software and hardware developments
Support the development and ongoing improvement of training materials
Contribute to the team's success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patient first. Demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive.