Clinical Applications Portfolio Leader

Pennant Services

2d

About The Position

The Clinical Applications Portfolio Leader serves as the strategic bridge between clinical operations, IT, and finance, ensuring our clinical applications are optimized, adopted, and aligned with organizational goals. This role focuses heavily on the operational use of WellSky within our Home Care environment, with an emphasis on workflow efficiency, practice management, and operational performance.

Requirements

• 3+ years of WellSky training, implementation, project management, or user experience.
• 3+ years in practice management, billing management, or Home Care operations.
• Strong analytical, problem‑solving, and troubleshooting skills.
• Ability to travel 25% to supported locations.

Nice To Haves

• Experience with eClinicalWorks, Epic, PointClickCare, HCHB, or clinical interfaces is a plus.

Responsibilities

• Application Optimization Evaluate and enhance the functionality and utilization of clinical applications. Customize tools to meet Home Care needs or implement best‑practice standards where underutilized. Drive improvements that elevate patient care and operational efficiency.
• Workflow Analysis & Enhancement Assess and refine workflows to reduce documentation time and streamline processes. Improve ordering, signing, and patient lifecycle milestones through better application use.
• Training & Support Develop and deliver training programs for agency staff. Provide ongoing support, troubleshoot issues, and identify trends to create targeted education and self‑service resources.
• Performance Monitoring Establish and track KPIs related to application usage, workflow efficiency, adoption, and indirect staffing costs. Build improvement plans and maintain performance once targets are achieved.
• Financial Impact Analysis Partner with Portfolio Leadership and agency Executive Directors to measure financial gains from operational improvements. Review application and interface utilization, recommend changes, and collaborate on contract renegotiations when needed.
• Stakeholder Engagement Build strong relationships across clinical operations, IT, and finance. Ensure applications meet stakeholder needs and support organizational success.
• Innovation & Continuous Improvement Stay current on emerging clinical software, vendor enhancements, and new technologies. Recommend and implement innovative solutions that drive efficiency and financial performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed