Clinical Applications Manager

SunState Medical Specialists•Cape Coral, FL

11d•Onsite

About The Position

The Clinical Applications Manager is responsible for managing the ModMed clinical application system within SunState Medical Specialists (SMS). The role will act as a liaison between SunState Medical Specialists and field staff to ensure proper implementation and maintenance of system functionality, processes, and workflows. Key duties include coordinating implementation, identifying process improvements, and conducting reporting, auditing, and training. This role is onsite at multiple locations in FL. Must have ability to travel within these sites.

Requirements

Bachelor’s degree in health care, IT or business-related field required.
Minimum of five to seven (5-7) years of experience with PM/EHR in practice management setting.
Experience with information systems, clinical software, and other computer applications – OncoEMR is a plus.
Prior experience with ModMed as Super user is required and Allscripts experience is preferred.
Project management experience preferred.
Superior leadership, problem-solving, teamwork, and decision-making skills.
Excellent written, verbal, and interpersonal communication skills.
Strong computer skills in Microsoft Office products.
Proficient computer software and database skills.
Strong math and analytical skills.
Proficient knowledge of Medical Terminology.
Ability to multi-task and work in a fast-paced, high-volume environment.
Must have the ability to travel to other sites as necessary within a geographic region.

Responsibilities

Serves as the first line of contact and is considered the superuser/subject matter expert for all clinical applications and systems.
Manages and resolves complex application problems in coordination with SMS.
Assists in development and implementation of application systems, including training, support activities, and monitoring functionality usage.
Conducts clinical system end-user process audits and reports those findings and recommendations to leadership.
Maintains comprehensive knowledge of all health systems applications related to functionality and limitations as applicable to workflow and operational needs.
Serves as a resource to Clinicians, Managers, and associates on the features, strengths, and weaknesses of the various applications and systems.
Implements training and re-training on applicable modules to ensure proper usage by physicians and staff and evaluate the effectiveness of the process.
Develop policies, procedures, and best practices for our clinical application systems.
Participate in local, regional, or national user groups or organizations to enhance networking and contacts and obtain best practices for implementation as applicable to the job position.
Responsible for implementing clinical application systems and training staff at newly acquired practices.
Serve as a liaison between SMS and field staff to ensure that systems functionality, and process/workflows are properly implemented and maintained.
Coordination of implementation, identify process improvements, and conduct reporting and auditing.