About The Position

The Manager, Procedural Applications reports to the Director, Perioperative, Procedural, & Enterprise Imaging Applications as part of the MUSC Associate CIO Applications team supporting MUSC’s clinical, research, and academic missions. This role provides oversight and leadership of the clinical applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, processes, and technology components of designated procedural applications. Areas of focus may include but not are limited to the following: Epic specialty applications (e.g., Epic Radiant, Epic Cupid), GE Centricity Cardio Enterprise (CCE), Zeiss Forum, Philips IntelliSpace Cardiovascular (ISCV), GE MacLab/CardioLab, Philips Xper, GE MUSE, GE EchoPAC, TOMTEC, Siemens Syngo Dynamics, and other similar/associated supporting applications.

Requirements

  • A bachelor's degree in business administration, computer science, management information systems, or related field, or equivalent work experience (Masters preferred).
  • A minimum of seven years’ experience delivering and supporting healthcare systems/applications. Ten years of experience with clinical information system support may be considered as equivalent in lieu of a bachelors’ degree.
  • Strong interpersonal and leadership skills
  • Experience with client relations and relationship building
  • Ability to fact find and develop a strategy to grow teams and applications
  • Presentation and communication (written/verbal) skills

Nice To Haves

  • Experience with Epic with at least one Epic certification; Epic Radiant and/or Epic Cupid certification(s) preferred
  • Experience implementing and supporting DICOM, HL7, and biomedical device integrations
  • Intermediate/advanced knowledge and experience with high-availability Microsoft Windows Server & SQL Server architecture/management concepts and client/server best practices
  • Intermediate/advanced understanding of networking concepts (VPN, firewall, etc.) to inform/guide design, deployment, & troubleshooting of application and device integrations (client/server, cloud)
  • Knowledge and understanding of cardiology, radiology, ophthalmology, and other specialty procedure operational processes, workflows, regulatory requirements, and best practices
  • Demonstrated experience implementing and/or upgrading integrated complex large-scale applications in at least one healthcare system
  • Demonstrated large-scale project management experience, preferably in IT and/or healthcare
  • Experience utilizing Service Now for incident management, service catalog request fulfillment, and project/resource/capacity management
  • Other related certifications (e.g., CIIP, PMP certification, Six sigma, ITIL, informatics)

Responsibilities

  • Oversight and leadership of the clinical applications team
  • Implementation, monitoring, and maintenance of all applications within the portfolio
  • Manages the people, processes, and technology components of designated procedural applications
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