Clinical Applications Assistant

Seldovia Village Tribe IRA • Homer, AK

5d • Onsite

About The Position

The Clinical Applications Assistant will provide support in maintaining, troubleshooting, and providing clinical staff training on the various medical software systems in use at SVT Health & Wellness (SVTHW).

Requirements

• 2 years’ educational program or equivalent blend of education and experience
• Proficiency in Microsoft Office products especially Excel and PowerPoint
• Clinical workflow experience
• Demonstrated technology literacy skills
• Ability to read, write, speak and hear in English is required.

Nice To Haves

• Ability to independently follow-through and complete work assignments, while also participating in an active and positive member of the team.
• Must demonstrate a high level of attention to detail, organizational skills, with the ability to juggle multiple, and sometimes competing projects at the same time.

Responsibilities

• Collaborate with software vendors to troubleshoot technical issues, implement new features, and support software updates and system enhancements.
• Configure systems and deliver training for new staff on software applications, electronic health record (EHR) usage, and clinical workflows.
• Develop and maintain workflow documentation and software training materials aligned with organizational policies and clinical procedures.
• Support the implementation and maintenance of workflows and data collection processes to meet HRSA reporting requirements and meet additional standards as directed.
• Serve as primary point of contact for EHR help desk requests, and ensuring timely communication, issue resolution, and follow through.
• Perform critical clinical application support functions to maintain operational continuity when Clinical Applications Coordinator is not available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree