Managed Services, Clinical Applications Analyst – Senior Associate

PwC • Atlanta, GA

1d • $77,000 - $202,000

About The Position

As part of the Managed Services, Clinical Applications team, you will lead managed services operations for Clinical Application modules, driving system stability and alignment with operational goals. As a Senior Associate, you will analyze complex problems, mentor junior staff, and drive continuous improvement of support processes while building meaningful client connections. This role offers a unique opportunity to deepen your technical knowledge and enhance your personal brand in a dynamic healthcare environment.

Requirements

• Bachelor's Degree
• At least 4 years of experience in Clinical Applications management

Nice To Haves

• Bachelor's Degree in Health Administration, Business Administration/Management preferred
• Proven experience in mentoring and team leadership
• Demonstrating advanced problem-solving and technical skills
• Excelling in communication with diverse stakeholders
• Leading cross-team collaboration across time zones
• Analyzing incident trends for continuous improvement
• Understanding healthcare workflows and regulatory requirements
• Developing training materials for end-user support
• Creating and maintaining operational documentation

Responsibilities

• Oversee managed services operations for Clinical Application modules
• Maintain system stability in line with operational objectives
• Analyze intricate issues and provide practical solutions
• Mentor junior team members to enhance their skills
• Drive ongoing improvements in support processes
• Cultivate meaningful relationships with clients to understand their needs
• Enhance technical knowledge within a dynamic healthcare setting
• Advance personal brand through professional development initiatives

Benefits

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior