Clinical Application Administrator – Imaging

Medpace, Inc.•Cincinnati, OH

About The Position

Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our Core Lab department. Our Clinical Application Support role works closely with different teams to help identify technical and user support issues of our internal software applications. This position will assist in troubleshooting, problem resolution and end user training. In addition, you will collaborate with our software engineers and IT infrastructure while providing exceptional support for both our internal and external users.

Requirements

Bachelor's degree in Information Systems (or a related field) or Life Sciences and 3 years of experience in the clinical research industry or 3 years of experience as a system administration in a health care field
Good organizational skills, very detail oriented, flexible, and possess good communication skills
Ability to interact with staff and external users from multiple countries
Must be able to work concurrently on several projects, each with specific requirements that may differ from project to project
Competent in installation and troubleshooting of software
Demonstrated ability to learn new technologies/applications
Familiar with field’s concepts, practices, and procedures

Nice To Haves

Experience in the regulated healthcare industry is a plus

Responsibilities

Act as a liaison between end users and application development teams while maintaining the interests of end users
Perform Medical Imaging commercial off-the-shelf applications maintenance, testing and validation
Develop and implement approaches for the use of software applications as they apply to individual users and study teams
Create and maintain test cases, test plans, and other documentation for projects
Ensure medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively
Deliver hands-on training for medical imaging applications to internal and external users
Experience in the regulated healthcare industry is a plus
Write SQL queries to interact with reporting database when setting up data feeds and integrations, and
Perform other system-related tasks to meet company objectives.