Clinical and Operational Performance Manager
About The Position
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. The Clinical and Operational Performance Manager develops and implements strategies to improve efficiency, productivity, and quality of patient care. This role analyzes data and key performance indicators to identify areas for improvement and implements process improvements. The manager collaborates with clinical staff, department heads, and senior leadership to ensure alignment with organizational goals and objectives. They provide leadership, guidance, and support to clinical teams to drive continuous improvement and achieve optimal operational performance, specifically assisting with MUSL, Spine, TOSH, and Women and Infant Services Lines.
Requirements
- Bachelor's Degree
- 2 years of clinical/healthcare experience
- Transformational Leadership skills and participatory leadership style leading programs/projects
- Attention to detail
- Exemplary written and communication skills
- Expertise in analytical approaches and quantitative methodologies, Statistical analyses
- Ability to adjust to multiple demands, shifting priorities on short notice
- Ability to produce large data sets and reports with a high degree of accuracy
- Self-directed
- Champions' new initiatives
- Acts as a catalyst for change and manages implementation
- Effectively identifies goals and vision for the team
- Strong acumen for technology
- Exposure to and experience with various systems and databases
Nice To Haves
- Graduate Degree
- RN license
Responsibilities
- Work with physicians, nursing leadership, and therapy managers to improve clinical operations efficiency through templates, staffing, and metrics.
- Work with leadership on planning and implementing new clinic locations.
- Work with the revenue cycle team, providers, and managers on optimizing revenue cycle processes.
- Work with nursing leaders and therapy managers regarding supplies and DME to help with standardization, cost effectiveness, and revenue enhancement.
- Worth with TOSH Medical Director and Contracts Department regarding potential supply savings regarding instruments and implants.
- Engage and support clinical staff and surgeons through onboarding and follow-up.
- Work with assistant service line administrators to help support administrative reporting and documentation, including biweekly/monthly productivity reports and standardization of tools and supplies.
- Work with assistant service line administrators on budgets, faculty FTE sheets, and physician recruitment initiatives.
- Work with the TOSH Medical Director and OR leadership on efficient OR block scheduling of surgeons.
- Other duties as assigned.
Benefits
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
