Clinical and Operational Performance Manager

University of Arkansas•Little Rock, AR

11h•Onsite

About The Position

The Clinical and Operational Performance Manager develops and implements strategies to improve efficiency, productivity, and quality of patient care. Analyzes data and key performance indicators to identify areas for improvement and implements process improvements. Collaborates with clinical staff, department heads, and senior leadership to ensure alignment with organizational goals and objectives. Provides leadership, guidance, and support to clinical teams to drive continuous improvement and achieve optimal operational performance. This will assist with MUSL, Spine, TOSH, and Women and Infant Services Lines.

Requirements

Bachelor's Degree plus 2 years of clinical/healthcare experience
Persons must have proof of legal authority to work in the United States on the first day of employment.
Transformational Leadership skills and participatory leadership style leading programs/projects
Attention to detail
Exemplary written and communication skills
Expertise in analytical approaches and quantitative methodologies, Statistical analyses
Ability to adjust to multiple demands, shifting priorities on short notice
Ability to produce large data sets and reports with a high degree of accuracy
Self-directed
Champions' new initiatives
Acts as a catalyst for change and manages implementation
Effectively identifies goals and vision for the team
Strong acumen for technology
Exposure to and experience with various systems and databases

Nice To Haves

Graduate Degree
RN license

Responsibilities

Work with physicians, nursing leadership, and therapy managers to improve clinical operations efficiency through templates, staffing, and metrics.
Work with leadership on planning and implementing new clinic locations.
Work with the revenue cycle team, providers, and managers on optimizing revenue cycle processes.
Work with nursing leaders and therapy managers regarding supplies and DME to help with standardization, cost effectiveness, and revenue enhancement.
Work with TOSH Medical Director and Contracts Department regarding potential supply savings regarding instruments and implants.
Engage and support clinical staff and surgeons through onboarding and follow-up.
Work with assistant service line administrators to help support administrative reporting and documentation, including biweekly/monthly productivity reports and standardization of tools and supplies.
Work with assistant service line administrators on budgets, faculty FTE sheets, and physician recruitment initiatives.
Work with the TOSH Medical Director and OR leadership on efficient OR block scheduling of surgeons.
Other duties as assigned.