Clinical AI Adoption Lead

Clinically AI•San Diego, CA

4d•$100,000•Hybrid

About The Position

Clinically AI is a healthcare technology company transforming how clinicians document care, complete audits, and manage administrative workflows through artificial intelligence. Our platform reduces administrative burden, improves operational efficiency, and helps behavioral health and healthcare organizations focus more on care delivery and less on documentation and compliance overhead. Built with a strong emphasis on clinical usability, regulatory alignment, and workflow integration, we operate in a fast-growing and rapidly evolving AI healthcare market where adoption, trust, and execution matter. We are seeking a Clinical AI Adoption Lead to join our team in a hybrid role, working on-site in our San Diego office Monday through Thursday. In this role, you will own end-to-end implementation, adoption, and workflow enablement for enterprise behavioral health and healthcare customers using the Clinically AI platform. This is not a traditional software implementation role focused only on deployment and go-live milestones. Success in this position is measured by sustained usage, behavioral adoption, and long-term workflow integration across clinical, compliance, audit, and operational teams. You will help organizations become AI-native by guiding clinicians, administrators, and leadership teams through the transition from cautious experimentation to confident daily usage. You will help customers operationalize AI in a way that becomes embedded into daily clinical and administrative workflows This role combines project management, workflow consulting, AI configuration, stakeholder leadership, and organizational change management. You will serve as the primary strategic and operational partner for customers throughout implementation and adoption, helping them integrate AI into real clinical and administrative workflows in a way that is practical, compliant, and sustainable over time. This is a highly cross-functional role requiring strong communication, systems thinking, empathy, and operational leadership. You must be comfortable working across executives, therapists, compliance leaders, IT stakeholders, and frontline staff while maintaining clarity, momentum, and trust throughout the customer journey.

Requirements

5+ years of experience in healthcare technology implementation, consulting, or clinical operations leadership
Demonstrated experience owning enterprise-grade implementations from kickoff through stabilization, with full ownership of project plan, configuration, training, and adoption
Hands-on experience with EHR systems, clinical documentation workflows, and clinician training
Strong track record in change management and adoption, particularly with users who are new to a technology or cautious about it
Active, daily user of AI tools in your own work (LLMs, prompt engineering, structured outputs)
Excellent communication and persuasion skills, comfortable presenting to executive leadership, leading clinician training, and working across stakeholder groups

Nice To Haves

Behavioral health, substance use, IDD, or human services experience
Familiarity with chart auditing, utilization review, compliance auditing, or quality assurance workflows
Familiarity with compliance frameworks such as Joint Commission, CARF, Medicaid requirements, and ASAM Criteria
Hands-on experience with AI-powered documentation tools or ambient listening technologies
Background as a behavioral health clinician (LCSW, LPC, LMFT, LMHC, LPCC, psychologist, etc.)
Experience scaling an implementation function in an early-stage SaaS environment

Responsibilities

Own end-to-end implementation, adoption, and workflow enablement for enterprise behavioral health and healthcare customers using the Clinically AI platform.
Guide clinicians, administrators, and leadership teams through the transition from cautious experimentation to confident daily usage of AI.
Help customers operationalize AI in a way that becomes embedded into daily clinical and administrative workflows.
Serve as the primary strategic and operational partner for customers throughout implementation and adoption.
Integrate AI into real clinical and administrative workflows in a way that is practical, compliant, and sustainable over time.
Work across executives, therapists, compliance leaders, IT stakeholders, and frontline staff while maintaining clarity, momentum, and trust throughout the customer journey.