Clinical Advisor

AgilitiBaltimore, MD
Remote

About The Position

The Clinical Advisor is a key member of the Solutions team and ensures our internal and external customers are trained on SES products and clinical applications. This role requires a deep understanding of all SES products, current and new, as well as their clinical applications and desired outcomes. The Clinical Advisor will be responsible for training various internal teams, including sales and operations, on SES products, strategies, and campaigns, with a focus on new hire and new product training. Additionally, they will collaborate with product and marketing teams to develop effective training materials and provide new customer product education for large implementations, working closely with the implementation team. This position serves as the divisional resource for all SES product-related questions and collaborates with divisional leaders to identify and address field training needs.

Requirements

  • Four-year degree required in nursing, physical therapy, occupational therapy or a related healthcare field.
  • Experience in training, primarily sales teams, ops teams, and healthcare providers.
  • Experience in the healthcare market required
  • Ability to learn new products and sales strategies quickly.
  • Ability to create and maintain strong divisional relationships
  • Strong project management skills with the ability to work independently
  • Proven experience working with multidisciplinary, cross-functional teams
  • Exceptional written and oral communication skills, including the ability to effectively communicate with clinical, marketing, sales, and ops audiences
  • High level of flexibility, creativity, dependability, and professionalism
  • Excellent presentation skills are essential
  • Proficient in core Microsoft Office Suite.

Nice To Haves

  • Certification in wound care, falls, or safe patient handling preferred.

Responsibilities

  • Having a deep understanding of all SES products, current and all new product as released
  • Having a deep understanding of the clinical application and desired outcomes of all SES product
  • Training all sales, ops and other internal teams on SES product focusing on the relevant needs of each group, including new hire training, new product training, and new campaign training
  • Training all sales groups on SES strategies and campaigns
  • Collaborating with product and marketing to produce effective training materials
  • Providing new customer product education for large implementations within the division, coordinating and collaborating with the implementation team
  • Being the divisional resources for all SES product questions
  • Collaborating with divisional leaders to identify divisional field training needs and develop plans to meet them

Benefits

  • health insurance options for Medical, Dental & Vision plans
  • Short- and Long-Term Disability plans
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Life Insurance Options
  • Paid Time Off
  • 401K Saving Plan with employer match
  • Employee Discounts
  • Tuition Reimbursement
  • Daily Pay program
  • Employee Assistance Program
  • wellness programs
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