Clinical Administrative Coordinator

US Fertility•Wellington, FL

1d•Onsite

About The Position

Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including IVF Florida—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Clinical Administrative Coordinator to join our team at IVF Florida in Wellington, Florida. Schedule: Monday through Friday, from 7:30 AM to 4:30 PM, with rotating weekends and holidays from 7:30 AM to 12:00 PM (at our Jupiter location, as needed) This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

Requirements

High school diploma; Associates degree preferred
Minimum of 1 year experience in a hospital or medical office setting required
Phlebotomy experience required
BLS certification required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)
Basic computer proficiency with Microsoft Office suite
Ability to communicate accurately and concisely
Excellent interpersonal skills
Strong attention to detail
Ability to organize and manage multiple priorities and meet deadlines in an ever-changing environment

Nice To Haves

Women's health, OB/GYN, or Fertility experience preferred

Responsibilities

Meet with patients and assist with coordination of needed prescreening/testing in conjunction with physician orders
Provide patient education regarding clarification of physician instructions, medication instruction, and anticipatory guidance under the supervision of the RN
Establish a compassionate environment by providing excellent customer service, anticipating anxieties, answering questions, and providing support
Document patient care services by charting in patient and department records
Assist the clinical team as needed; communicate results to patients via call backs under the supervision of the RN
Provide consistent and timely patient follow up as needed
Scan forms, records, and other information as needed into the EMR
Ensure authorizations are obtained; assist with completing and routing needed insurance forms
Assist in obtaining authorizations for medications
Manage schedules and scheduling of patients
Communicate problems to the clinical team (i.e. prescreening, testing or financial concerns)
Assist the clinical team with correspondence and other administrative tasks as needed
Assist the clinical team to resolve patient problems and needs
Assist the front desk with answering phones, checking patients in/out, and other administrative duties
Assist with setting up rooms for procedures, cleaning and stocking procedure rooms and blood draw stations, and assist in maintaining patient medical records
Assist with performing phlebotomy, vital signs/weight/height, during examinations and procedures, preparing samples and specimens for procedures as needed, and completing accompanying paperwork as necessary
Perform other duties as assigned