Clinical Administrative Coordinator

UnitedHealth Group•Orlando, FL

60d•$18 - $32•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Clinical Administrative Coordinator supports getting authorizations and referrals, PAF/MVP patients, direct impact on admits, readmits, and supports the clinicians in providing timely patient care. Schedule: Monday to Friday, 8 AM- 5 PM Location: Onsite - 7242 W Colonial Dr, Orlando, FL 32818

Requirements

High School Diploma/GED (or higher)
2+ years of customer service experience (face to face and on the phone)
Intermediate level of proficiency with MS office (Words, Excel, Outlook, Teams, etc)
Able to prioritize and manage time

Nice To Haves

Experience with referrals and prior authorization
Experience working within the healthcare Industry and with healthcare insurance
Experience working in a hospital, physician's office or medical clinic setting
A clerical or administrative support background
Knowledge of ICD-9 and CPT codes

Responsibilities

Managing administrative intake of members
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Handle resolution/inquiries from members and/or providers
Other duties as assigned