Clinical Administrative Assistant - VMBH Fallstaff

Catholic Charities of Baltimore•Baltimore, MD

22d•Onsite

About The Position

Catholic Charities of Baltimore Villa Maria Behavioral Health Clinic is seeking a Clinical Administrative Assistant to provide a welcoming atmosphere for all who enter the Behavior Health Clinic (BHC). This role will also provide professional and efficient administrative and clerical assistance to the clinic staff, vendors, visitors, and clients. Villa Maria Behavioral Health Clinics provide mental and behavioral health services to children, adults, and families across Maryland. These services include individual counseling, family counseling, psychiatric evaluation, social and coping skill development, addiction counseling and treatment, and medication management.

Requirements

High School Diploma or GED
2 years’ experience with clerical or office work
Ability to remain calm in stressful situations.
Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families, visitors, clinical staff, and other stakeholders.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.

Responsibilities

Provides general administrative/clerical assistance, including but not limited to answering telephones, providing assistance to the caller when appropriate, transferring calls, and/or taking messages.
Maintains the schedule for the site psychiatry team to ensure the prescriber’s time is appropriately utilized.
Receives telephone, in house, and faxed client referrals for the clinic.
Prepares and answers requests from various internal and external individuals/agencies for information or records.
Perform other duties as assigned.