Clinical Administrative Assistant (SNF)

Riverside Health Care Center • Missoula, MT

22h • Onsite

About The Position

The Clinical Administrative Assistant plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to t perform administrative and clerical tasks to support clinical staff and ensure the efficient operations of the nursing unit(s). The role involves maintaining resident records, scheduling medical appointments and transportation services, coordinating communications to residents, families, staff and providers and providing administrative support to ensure the smooth operation of clinical services.

Requirements

• Must meet all applicable state and federal requirements for this position.
• High school diploma or equivalent; additional certification in healthcare administration is a plus.
• Previous experience in a healthcare setting or administrative role preferred.
• Basic knowledge of medical terminology and health care documentation.
• Strong organizational and multitasking skills.
• Be able to make independent decisions and follow instructions.
• Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
• Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
• Proficiency in using office software and medical record systems.
• Must be able to lift 30 pounds at times
• Alternating between standing and sitting
• Executes tasks independently
• Ability to express yourself clearly and effectively
• General computer literacy

Responsibilities

• Coordinate medical appointments and transportation services: Arrange provider appointments and coordinate transportation for residents to and from appointments, ensuring timely and efficient service.
• Medical Records Management: Assist in the maintenance, organization, and updating of resident medical records, ensuring accuracy and confidentiality.
• Administrative Support: Provide general administrative support, including scheduling appointments, answering phone calls, managing workflow and correspondence.
• Patient Interaction: Communicate with patients and their families to provide information and support regarding appointments, transportation, and medical records.
• Collaboration: Work closely with healthcare providers, staff, and external partners to ensure seamless coordination of services.
• Compliance: Ensure compliance with healthcare regulations and policies related to resident transportation and medical records.
• Unit Organization: Assure nursing unit(s) are maintained in a clean and orderly fashion.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED