Clinical Administrative Assistant

PTSD Foundation of Americ • Houston, TX

8d

About The Position

The Clinical Administrative Assistant plays a vital role in ensuring the smooth and efficient operation of clinical settings by providing comprehensive administrative support. This position is responsible for managing patient records, scheduling appointments, and facilitating communication between healthcare providers and patients. The role requires meticulous attention to detail to maintain accurate documentation and compliance with healthcare regulations. The Clinical Administrative Assistant acts as a liaison to support clinical staff, enhancing patient experience through effective coordination and timely information management. Ultimately, this position contributes significantly to the overall quality of care by enabling clinical teams to focus on patient treatment and care delivery.

Requirements

• Four (4) years of clinical administrative experience in behavioral health or substance use settings.
• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Proven experience in an administrative role within a clinical or healthcare setting.
• Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office Suite).
• Strong understanding of patient confidentiality and HIPAA compliance requirements.
• Excellent organizational, communication, and interpersonal skills.

Nice To Haves

• Working knowledge of Texas Administrative Code requirements applicable to behavioral health services.
• Ability to handle multiple tasks efficiently in a fast-paced clinical environment.
• Bilingual skills, particularly in Spanish, to support diverse patient populations.

Responsibilities

• Coordinate referrals, intakes, and counseling schedules for LMHPs in collaboration with Camp Hope program staff.
• Maintain clinician calendars, service availability, attendance tracking, and referral status reporting.
• Support EHR workflows including chart organization, documentation completeness checks, and audit preparation.
• Assist with medical records requests, disclosures, retention, and confidentiality safeguards.
• Support clinical compliance activities including audits, policy implementation, corrective action tracking, and survey administration.
• Maintain training, licensure, and credential tracking spreadsheets for clinical staff.
• Generate routine operational and compliance reports for Clinical Leadership and Compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED