Clinical & Administrative Medical Assistant

Summit Health•Marietta, GA

21h•Onsite

About The Position

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. As a Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

Requirements

Certified Medical Assistant or eligible within 90 days of hire
Phlebotomy experience required
High School Diploma/Equivalency required

Nice To Haves

1 year of experience preferred
Current BLS certification for healthcare providers preferred; required within 90 days of employment
Experience in primary care, family practice, internal medicine, urgent care or ER preferred

Responsibilities

Perform point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
Collect and document vital signs, histories, and screenings
Authorize prescription refills as directed
Schedule patient appointments/follow-up appointments following established policies and procedures
Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
Demonstrate kindness and compassion in all patient interactions
Effectively communicate unexpected schedule delays to patients and assists with patient comfort should delays arise
Participate in brand marketing rotating throughout the vestibule, with a focus on engaging and increasing patient volume
Prepare and administer PO, IM, and ID medications as directed by the Physician or Advanced Practice Provider, utilizing the “Rights of Vaccine or Medication Administration”
Provide instruction to the patient regarding medications and diet