Clinical Administrative Assistant - Central
About The Position
Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for full time position at our outpatient primary care clinics located in the central region of our service area. The clinics in this region are located in Roanoke Rapids. You will have the opportunity to indicate which location(s) you are interested in on the application. Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm; some Saturday coverage may be required. Successful candidate must demonstrate the Rural Health Group Core Competencies, which include: Good Judgment Communication/Customer Service/Teamwork Passion Honesty Responsibility Job-Specific Skill Set
Requirements
- High school diploma or GED
- Outpatient medical office experience preferred
- Excellent organizational, telephone, and communication skills
- Must be able to work well with the public and provide excellent customer service
- Ability to multi-task and work efficiently in a potentially stressful environment
- Ability to apply common sense understanding when carrying out detailed written or oral instructions
- Ability to use good judgment in carrying out responsibilities
- Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
- Possess knowledge of modern office equipment and Microsoft Office software programs
- Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)
Nice To Haves
- Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment
Responsibilities
- Analyzing quality metrics and conducting pre-visit planning
- Referrals - making, tracking and following up
- Assist with patient tracking and recalls
- Assist with all document management including daily scanning
- Ordering of medical and office supplies
- Provide relief for front desk staff as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
