Clinical Administrative Assistant

TEKsystemsWashington, DC
$20 - $28Onsite

About The Position

This individual will be working at a Healthcare and Clinical Organization supporting a large high-volume clinic as an Administrative Assistant. They will be managing the Doctor's calendars, but mainly on the patient side. They will be providing patient support, scheduling appointments, and making sure they have received the attention that they need. They are also going to take a lot of calls. They will take calls specifically for their doctors, and there is also a rotating phone that any patient may call that they just have to answer and answer no matter what patient it is for what doctor. They will be dabbling a little bit into the insurance, but they will be leaning on the clinic to be getting the insurance verified and authorized. They will have Patient and Physician interaction, so they must be able to maintain a professional and customer service attitude. Their interactions with those two demographics is imperative to their job. Provide general administrative/front desk support. Hours 40 per week. This is a full time, long term contract to potential perm opportunity with a competitive salary.

Requirements

  • 2+ years experience in Medical Administration or Customer Service
  • Diploma or GED required

Nice To Haves

  • EMR experience preferred

Responsibilities

  • Managing doctor's calendars, primarily on the patient side.
  • Providing patient support and scheduling appointments.
  • Answering patient calls for specific doctors and a general rotating phone line.
  • Assisting with insurance verification and authorization processes.
  • Interacting with patients and physicians, maintaining a professional and customer service attitude.
  • Providing general administrative/front desk support.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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