Clinical Administrative Assistant - Whitakers

Rural Health GroupWhitakers, NC
Onsite

About The Position

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for full time position at our Whitakers clinic. Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm. Successful candidate must demonstrate the Rural Health Group Core Competencies, which include: Good Judgment Communication/Customer Service/Teamwork Passion Honesty Responsibility Job-Specific Skill Set

Requirements

  • High school diploma or GED
  • Outpatient medical office experience preferred
  • Excellent organizational, telephone, and communication skills
  • Must be able to work well with the public and provide excellent customer service
  • Ability to multi-task and work efficiently in a potentially stressful environment
  • Ability to apply common sense understanding when carrying out detailed written or oral instructions
  • Ability to use good judgment in carrying out responsibilities
  • Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
  • Possess knowledge of modern office equipment and Microsoft Office software programs
  • Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)

Nice To Haves

  • Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

Responsibilities

  • Analyzing quality metrics and conducting pre-visit planning
  • Referrals - making, tracking and following up
  • Assist with patient tracking and recalls
  • Assist with all document management including daily scanning
  • Ordering of medical and office supplies
  • Provide relief for front desk staff as needed
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