Administrative Clinical Assistant

Cortica • Burlington, MA

6d • $22 - $27 • Onsite

About The Position

Cortica is looking for a full time onsite Medical Assistant join our growing team at our Burlington center in MA! We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

Requirements

• You have a high cognition for problem solving with a strong sense of preparation and maintaining a constant state of readiness.
• You have 2-years of Medical Assistant experience in a patient-facing pediatrics or family Practice setting.

Responsibilities

• Assist with check in of in person and telehealth patients
• Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support
• Provide neuromodulation education and support to patients in accordance with Cortica’s standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation)
• Order and track labs, genetic tests, and imaging
• Intuit and anticipate the needs of medical staff
• Perform a wide variety of clerical procedures that require independent judgment, ingenuity, and initiative
• Know how to navigate a complex medical environment
• Understands the lines of communication, handles communications properly, and is dependable and collaborative
• Act as a liaison between the patient and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns
• Work with staff and understands appropriate scheduling process, willing to learn procedures/patient preps
• Assist Clinical office staff with scheduling issues in a timely manner
• Call in prescriptions, and process prescription denials
• Create new patient records, upload documents, and maintain accuracy in EMR with physical records
• Coordinate EEG referrals
• Prepare items for presentations as needed by the medical team
• Help with special projects and last-minute urgent assignments from leadership
• Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.)
• Coordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets
• Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner
• Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor
• Cross train with other roles to ensure coverage

Benefits

• $2,000 continuing education stipend.
• Receive competitive compensation, $21.69/hr to $27.11/hr , depending on experience.
• 401k matching.
• PTO and continuing education/wellness days.
• Paid holidays.
• Health, vision, dental, and pet insurance.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees