Clinical Administrative Assistant- LPN

Grace HealthCorbin, KY
15d

About The Position

The Clinical Administrative Assistant/LPN is a care team member with unique responsibilities that indirectly touch all aspects of patient care. The Clinical Administrative Assistant/LPN embraces a team-based approach and is comfortable working as part of the patient care team and serving as a liaison to the CMO. The functions of this position include care coordination, case management, patient navigation, organization of provider meetings/trainings and other duties as directed by the CMO.

Requirements

  • Current licensure as Licensed Practical Nurse is required.
  • Communication
  • Computer/Technology
  • Conflict resolution
  • Customer service
  • Team building
  • Time management
  • Critical thinking
  • Leadership

Nice To Haves

  • Experience in the primary care setting is preferred.

Responsibilities

  • Organizes and prioritizes duties as assigned by the Chief Medical Office.
  • Under the direction of the CMO, plans and organizes provider meeting agenda and set-up.
  • Takes minutes at provider meetings, formats minutes to present to CMO for approval.
  • Collects and tracks attendance at provider meetings.
  • Communicates minutes to providers who are unable to attend meetings.
  • Collects and organizes peer review data in coordination with the Quality Director and CMO.
  • Assists CMO and Quality with job descriptions as needed.
  • Tracks outreach event attendance for providers.
  • Collects provider patient satisfaction results in coordination with Director of Operations.
  • Assists with organization of provider performance management plans as directed by Director of Clinical Quality and CMO.
  • Assists with patient navigation and case management needs, as directed by CMO.
  • Assists CMO with meeting clinic visit requirements.
  • Serves as a liaison between providers and CMO.
  • Assists CMO with management of PAQ.
  • Knowledgeable of clinical quality measures and preventive health maintenance recommendations. Educates patients, family members, and other staff members in these areas as needed.
  • Assists to establish a plan of care with patients, providers, and payers that identifies and continuously re-evaluates cost efficient, appropriate levels of care.
  • Understands and adheres to regulations for FQHCs and Primary Care Centers. Maintains a comprehensive working knowledge of community resources, payer requirements, and network services for target populations.
  • Develops strong knowledge of our electronic medical record and the reporting capabilities.
  • Works intimately with the Quality Department and Patient Care Teams to improve quality outcomes.
  • Follows policies and procedures of the clinic and evidence-based guidelines for patient care
  • Maintains good attendance and adheres to staff requirements outlined in the Employee Handbook
  • Maintains timely documentation of all work assignments
  • Maintains patient confidentiality at all times.
  • Routinely keeps supervisor informed
  • Flexible in being able to multi-task
  • Work effectively and at an efficient pace
  • Work cooperatively with providers, leadership, and other staff
  • Other duties as assigned by CMO

Benefits

  • Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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