Administrative Assistant - Clinical

Psynergy Programs Inc•Rancho Cordova, CA

About The Position

Clinical Administrative Assistant Why Psynergy Programs? At Psynergy, we know that together, we achieve more! Psynergy Programs (psynergy.org) sets itself apart as the destination of choice for residential treatment of chronic mental illness in the state of California. In partnership with twenty-six Counties and Behavioral Health Departments across California, Psynergy provides rehabilitation and specialty mental health services to individuals afflicted with complex and chronic mental illness. We do this in an enriched residential environment where through support, skill-building and treatment clients have created thriving environments and communities of care. Our adjoining outpatient clinics provide and support our clients with the highest levels of service. We are looking for exceptional team members who can help us build and maintain the highest standards of care in both residential and clinical treatment! Come meet our team! About You We are growing and searching for administrative assistants to provide key support for the Clinical Supervisor, Therapists, Psychiatrists, and other Mental Health professionals. This position acts as a liaison between the clinical staff, facility residents, facility personnel and county officials.

Requirements

Full Vaccination against COVID-19 – CA required
A commitment to providing the highest levels of service - required
A great attitude – required
Two years of experience working in a professional environment
Excellent Organizational Skills
Anticipate and Respond to Problems
Computer Literate or the ability to learn Computer Skills quickly
Ability to respond to all levels of management
Exceptional Attendance

Nice To Haves

Experience working in behavioral health or in residential care - preferred
We compensate you for your accomplishments and talents! Other qualifications and certifications earn you more $$ so let us know! – preferred

Responsibilities

Greeting and screening incoming visitors
Greeting and notifying staff of appointment arrivals
Answering clinical office phone, taking messages and transferring calls to appropriate extensions
Utilizing commons sense including having a “whatever it takes” attitude and focus
Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care.
Creates, copies and delivers medical records/forms/reports as requested; ensures proper signatures from clients, conservators and Psynergy Staff are obtained and paperwork is complete.
Coordinates and monitors clinical staff schedules; schedules after-care client appointments and conservatorship psychologist visits.
Creates and maintains documents in the Client’s Electronic Medical Record Chart in accordance with HIPPA compliance.
Ensures security and organization of chart rooms and clinical office files in accordance with HIPPA Medi-Cal certification.
Maintains clients’ statuses in Psynergy databases; maintains assigned paperwork for client files.
Maintains clinic caseload roster and notifies staff of changes when clients are admitted and discharged
Maintains clinical office, including keeping the Informing Materials display cases full, keeping the office clean and organized, and ensuring the office equipment is operational.
Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care.
Creates miscellaneous templates, forms, certificates, memos, letters, reports, and other correspondence for clinical staff as needed.
Track correspondence, including FedEx and USPS
Assist with yearly Medi-Cal certifications.
May assist in billing for Medi-Cal, Medicare and Private Pay
May transport clients to medical appointments, off-site groups or to and from their place of residence
Audits other clinics charts for accuracy and completeness
Performs other duties as assigned

Benefits

Fast paced and dynamic learning environment that supports clinical treatment for underserved populations
High quality meal per shift
Gym membership or Peloton reimbursement
Employee discount on products from popular retailers through ticketsatwork.com
401k with 5% employer match
Life
Medical, Dental, Vision
Paid Time Off
Still furthering your education? Let us help you pay for it! Up to $2,500 per year
Annual Bonus and Profit Sharing
Bring a licensed colleague who also likes to excel and get a $5,000 referral bonus