CLINICAL ADMINISTRATIVE ASSISTANT

Avow HospiceNaples, FL
5d$20 - $23Onsite

About The Position

To ensure the daily communication to the team and complete clinical administrative duties for the organization of the interdisciplinary team.

Requirements

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

  • Associate’s degree from four-year college or university; or three to four years related experience and/or training; or equivalent combination of education and experience preferred.
  • Medical office experience preferred.

Responsibilities

  • Answers and routes incoming telephone calls.
  • Coordinates communication among team members and provides information or relays messages to patients and team members.
  • Coordinates and schedules clinician’s visits as needed.
  • Monitors unassigned, missed, and declined visits for rescheduling.
  • Prepares reports for the utilization of agency as requested.
  • Completes workflow in the electronic medical record as assigned.
  • Updates patient’s current location and demographic information in electronic medical record (EMR).
  • Updates web access status in the EMR with the change of patient’s location.
  • Prepares, sends, and distributes faxes.
  • Become proficient in Forcura, Lab Corp, Trident and DocuSign.
  • Scans documentation for patient’s health information record.
  • Checks par levels, maintains stock, and orders medical supplies through Medline.
  • Assemble IDG caseloads and Med sheets.
  • Help out in IDG when needed.
  • Types, revises, and combines material, such as correspondence, reports, records, forms, letters, minutes of meetings, technical material, numerical data, and tabular information.
  • Back-up for staff in other areas for lunch, breaks and time off.
  • Maintain daily Inpatient Unit (IPU) census. Clinical Administrative Assistant (CAA) (only).
  • Coordinates admissions to IPU and bed availability (IPU CAA only).
  • Welcomes on-site visitors to the IPU, determines the nature of business, and announces visitors to appropriate personnel and per our HIPAA policies.
  • Conducts IPU tours of the facility for families (if needed) (IPU CAA only).
  • Completes Continuous Home Care (CHC) tracking and initial review of folder and scheduling when Crisis Care Coordinator is on PTO.
  • Collects and tabulates data as needed.
  • Cross train in the scheduling department and IPU.
  • Rotate weekends for coverage to cover for PTO for weekend staff, and rotating holiday, and Hurricane Schedule.
  • Follows the Compliance and Ethics Program.
  • Other duties as assigned.

Benefits

  • Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
  • Supplemental Benefits (hospital confinement, accident and/or cancer)
  • Dental insurance
  • Vision Insurance
  • Life and accidental death/dismemberment insurance (company paid)
  • Long term care insurance (company paid)
  • Retirement savings plan (TSA/403(b) matching program)
  • Short and long term disability insurance (company paid)
  • LegalShield (identity protection and more)
  • Bereavement leave for family and pets
  • Direct deposit
  • Credit union availability
  • Employee Assistance Program
  • Paid time off
  • Mileage reimbursement
  • In-house continuing education opportunities
  • Discounted membership at local area Fitness Center
  • Tuition reimbursement
  • Other employer-sponsored activities
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