Clinical Admin Coordinator

University of California, Irvine•Irvine, CA

22h•Onsite

About The Position

The Clinical Admin Coordinator is a position that requires independent judgment, technical proficiency, and cross-functional coordination. The scope is more complex than scheduling tasks and encompasses provider schedule management, template oversight, and ensuring the accurate reflection of all clinical and non-clinical activities across multiple scheduling platforms, including Epic and QGenda. The incumbent will serve as the primary point of contact for all clinical scheduling-related matters and requiring the ability to proactively identify and resolve scheduling conflicts with minimal supervision. The incumbent will take on analytical responsibility, including the tracking and reporting of scheduling data, CME, and time-off management, reflecting role that requires strategic thinking and an understanding of clinical operations.

Requirements

Ability to use sound judgment in responding to issues and concerns
Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing
Solid organizational skills and ability to multi-task with demanding timeframes
Working knowledge of common organization-specific and other computer application programs
Ability to use discretion and maintain confidentiality
Demonstrated ability to work independently
Strong ability to manage complex scheduling, handle changing and competing priorities and conflicting appointments
Knowledge regarding HIPAA Compliance Guidelines
Demonstrated experience with template management
Must be able to work independently using good judgment and tact
Demonstrate high quality performance, accountability, discretion and sound judgment
Excellent ability to perform in a PC environment including high level skill with Microsoft Word, Excel, Outlook, Zoom, and clinical-based systems such as Epic and QGenda
Must have strong organizational skills
Proven ability to prioritize and manage ongoing, multiple tasks and deal with time-sensitive deadlines in a fast paced, dynamic environment
Effective written and verbal communication skills
Delivers high quality customer service in resolving questions and problems
Ability to learn new software and adapt existing applications to efficiently and effectively expedite tasks
Bachelor's degree in related area and / or equivalent experience / training
A minimum of 3 years of experience
Must be able to provide proof of work authorization

Nice To Haves

Knowledge of UCI Policies and Procedures

Responsibilities

Provider schedule management
Template oversight
Ensuring the accurate reflection of all clinical and non-clinical activities across multiple scheduling platforms, including Epic and QGenda
Serving as the primary point of contact for all clinical scheduling-related matters
Proactively identifying and resolving scheduling conflicts with minimal supervision
Tracking and reporting of scheduling data, CME, and time-off management