Clinic Technician - Outpatient General Surgery Clinic

Foundation Health•Fairbanks, AK
•Onsite

About The Position

Foundation Health Partners is hiring a Clinic Technician for its General Surgery department. The role assists clinicians and nursing staff in providing medical care and uses clinical knowledge, judgment, and skills to support an excellent patient experience. The department seeks candidates with prior Medical Assistant experience or candidates on track to earn their CMA within the next 6–12 months. Clinic Technicians may apply for an internal Certified Medical Assistant apprenticeship offering nationally recognized certification through Stepful. The position is scheduled for 40 hours per week, five 8-hour day shifts, Monday through Friday. Compensation ranges from $20 to $26.75 based on experience and education, with additional weekend shift differential and annual increases. The work is in an outpatient general surgery clinic and involves clinical, administrative, patient-flow, equipment, and supply duties.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Knowledge normally obtained through a medical terminology course; candidates who have not completed one must be willing to complete it within the first six months of hire.
  • Working knowledge of medical terminology.
  • Computer literacy and keyboarding skills.
  • Excellent organizational skills and effective human-relations and communication skills.
  • Prior Medical Assistant experience, or being on track to earn a CMA within the next 6–12 months.

Nice To Haves

  • Certified Nursing Assistant experience.
  • Additional related education and/or experience.

Responsibilities

  • Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other necessary measurements, and chief complaints.
  • Document pain scores as appropriate and report patient conditions that may indicate a change to the clinician.
  • Assist providers with examinations and minor in-office procedures, and act as a chaperone when needed.
  • Follow universal blood and body fluid precautions and use personal protective equipment as needed.
  • Prioritize patient flow and serve as a resource to clinicians in providing optimal patient care.
  • Provide clerical support for patient notifications and documentation, including medical records, labs, authorizations, X-rays, hospital records, and previous care related to each visit.
  • Provide complete and accurate patient-encounter information for billing in a timely manner.
  • Schedule and reschedule patients, confirm upcoming appointments, and communicate physician orders or special instructions before appointments or procedures.
  • Maintain a clean, functional environment, including cleaning and disinfecting equipment, exam rooms, and storage areas.
  • Disinfect equipment and instruments with appropriate solutions and follow sterilization procedures.
  • Follow manufacturer recommendations and OSHA guidelines when handling hazardous substances.
  • Perform basic equipment maintenance and coordinate needed maintenance and repairs.
  • Order supplies and stock patient-care areas.
  • Monitor inventory, including medications, injectables, immunizations, expired medications or equipment, and recalls.
  • Maintain effective communication with internal and external customers and demonstrate service-oriented behavior.
  • Perform duties according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
  • Provide customers of Foundation Health with an excellent service experience by consistently demonstrating core and leader behaviors.

Benefits

  • Paid time off.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k) with employer match.
  • FHP tuition assistance.
  • Student loan forgiveness.
  • Onsite gym.
  • Wellness programs.
  • Discount programs.
  • Weekend shift differential.
  • Annual increases.
  • Internal Certified Medical Assistant apprenticeship opportunity with nationally recognized certification through Stepful.
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