Clinic Support Staff
River Valley Counseling•Northampton, MA
•$20 - $22•Onsite
About The Position
This position provides essential secretarial and receptionist support to ensure the smooth operation of a designated River Valley Counseling Center site. Responsibilities include managing client records, verifying insurance, scheduling appointments, handling phone calls, and maintaining a professional front office environment. The role also requires confidentiality, strong communication skills, and the ability to support staff, clients, and administrative functions efficiently.
Requirements
- High school diploma or equivalent.
- Minimum of two (2) years of administrative or office experience in a healthcare setting.
- Candidates who are bilingual (English/Spanish) are strongly encouraged to apply.
Responsibilities
- Provide secretarial and clerical support to ensure the efficient and effective operation of the assigned site location.
- Coordinate and schedule appointments, meetings, and other activities for professional staff as requested.
- Organize, maintain, and accurately manage client and administrative files and records, ensuring timely retrieval when needed.
- Answer incoming telephone calls promptly, professionally, and courteously, taking and relaying messages accurately and efficiently.
- Maintain a high level of professionalism and customer service when interacting with clients, families, staff, and community partners.
- Demonstrate flexibility and reliability to work evening hours and provide Saturday coverage on a rotating schedule as needed.
Benefits
- A supportive, mission-driven work environment
- Opportunities for professional development and continuing education
- Competitive benefits package
- Collaboration with a compassionate, multidisciplinary team
- The chance to make a real difference in our communities
- Salary Range: $20 - $21.50
- Based on years of experience, level of education, specialty and licensure/certifications.
- Additional Compensation for advanced education for qualifying positions.
- Generous time off benefits for eligible positions
- Exclusive employee discounts
- Excellent and affordable insurance including health, vision, dental and pet insurance
- Mileage reimbursement
- 403b match
- CEU reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
