CNA

Columbia Eye Surgery Center • Columbia, SC

13d • Onsite

About The Position

The Clinic Support Specialist is responsible for providing special testing for physicians as ordered. This role involves performing visual field tests using OCT and fundus scanner, ordering and maintaining supplies for testing equipment, and coordinating regular maintenance of HVT/OCT equipment. The specialist will instruct patients on testing procedures, including potential risks and benefits, and provide test results to physicians in a timely manner. Maintaining a clean work area, training new employees on equipment, and adhering to all HIPPA and safety policies are also key responsibilities. This job description is not exhaustive and duties may change as business needs evolve.

Requirements

• High school diploma or GED.
• Excellent judgment, dependability, and diligence.
• High ethical standards and integrity.
• Strong organization skills with attention to detail, accuracy and thoroughness.
• Ability to prioritize tasks.
• Monitors own work to ensure quality.
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy.
• Strong communication and interpersonal skills.
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
• Proficient in Microsoft office products.
• Proficient in EHR system.
• Excellent communication and professional leadership skills.
• Personal qualities of integrity, credibility, and commitment.
• Flexible and able to multi-task; can work in a fast-moving environment.
• Ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• Ability to frequently sit and reach with hands and arms.
• Ability to occasionally lift and/or move up to 50 pounds.
• Manual dexterity for operating complicated equipment.
• Must be able to utilize office equipment such as desktop/laptop computers, copiers, printers, scanners, telephones, and calculators.

Nice To Haves

• Previous experience preferred.

Responsibilities

• Performs visual field tests using OCT and fundus scanner.
• Orders and maintains supplies as needed for testing equipment.
• Coordinates regular maintenance of HVT/OCT equipment.
• Instructs patients on testing procedures, including risks and benefits.
• Provides test results to physicians in a timely manner.
• Keeps work areas clean and free of clutter.
• Trains new employees on equipment.
• Complies with all HIPPA and safety policies, procedures, and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED