Clinic Support Representative|Bilingual - Wyandotte Medical

Swope HealthKansas City, MO
Onsite

About The Position

As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service, and helping others, this is a role for you.

Requirements

  • High school diploma
  • Fluent in Spanish
  • 4 or more years of customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting
  • Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions
  • Proficient computer skills

Responsibilities

  • Patient registration
  • Provide other support as needed
  • Promote a high level of customer service
  • Create a caring environment for patients

Benefits

  • Medical benefits (including a Health Savings Account option)
  • Dental and vision
  • 401(k) retirement plan with company match
  • Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
  • Flexible Spending Account
  • Paid Days Off beginning at 12 days annually
  • Eight annual company-paid holidays
  • One annual paid personal day
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