Clinic Supervisor, Dermatology

UnitedHealth Group•Everett, WA

14h•$60,200 - $107,400•Onsite

About The Position

Optum WA, (formerly The Everett Clinic) is seeking a Clinic Supervisor to join our Dermatology team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. As Clinic Supervisor you are at the core of patient care. We are looking for strong leaders who thrive working with patients and team members alike. Our supervisors are empowered to organize and manager the operations of the dermatology department. Successful candidates will have experience supervising multiple team members, have a strong knowledge of regulatory requirements and apply critical thinking to operational challenges.

Requirements

2+ years of current experience working in a clinical setting
Knowledge of ADA, Fitness for Duty, FMLA policy, HIV counseling procedures & blood borne pathogen protocols, WISHA/OSHA mandated regulations
Intermediate level of experience with Microsoft Suite

Nice To Haves

Completion of formal Medical Assistant program with WA State certification
American Heart Association BLS
1+ years of lead experience

Responsibilities

Lead clinic operations: Independently oversee the daily operations of the dermatology clinic, ensuring high-quality, efficient, and patient-centered care in alignment with established protocols
Supervise and develop staff: Direct, coach, and support a multidisciplinary team (Reception, Medical Assistants, Pharmacy Techs), including hiring, onboarding, performance management, and ongoing professional development
Drive staffing excellence: Assess patient volume and operational needs to optimize staffing levels and skill mix; proactively coordinate schedules and coverage to ensure seamless care delivery
Optimize patient flow and performance: Partner with the care team to maintain smooth patient flow and monitor performance using standard metrics, identifying opportunities to improve access, efficiency, and outcomes
Collaborate cross-functionally: Work closely with physicians and leadership to align on priorities, solve operational challenges, and enhance the overall patient and team experience
Lead problem-solving and service recovery: Address patient and employee concerns with urgency and professionalism, resolving issues while reinforcing a culture of service excellence
Support financial and operational goals: Assist in monitoring budget expectations and resource utilization, ensuring efficient and responsible clinic operations
Champion communication and engagement: Facilitate clear, consistent communication across staff and providers, including leading team meetings and sharing key updates
Advance quality and compliance: Ensure adherence to regulatory requirements and actively lead or participate in quality improvement and clinical excellence initiatives