CLINIC STAFF TRAINER (CERTIFIED MEDICAL ASSISTANT) (TEMP)

Comprehensive Community Health Centers Inc.•Glendale, CA

About The Position

Under the direction of the Nurse Administrator, functions as the Support Staff Trainer, performing outlined duties. The Support Staff Trainer must assist in the creation, establishment, promotion, maintenance and/or enhancement of corresponding systems. Such activities include, but are not limited to, performing and providing training of corresponding clinic staff; promoting teamwork and team effectiveness and assisting in monitoring program effectiveness.

Requirements

Graduated from an approved medical assistant program or nursing program.
Possession of a valid CMA (Certified Medical Assistant) certification (Required)
Experience in patient workflows.

Nice To Haves

Preferably two or more years of medical assistant or nursing experience in an outpatient clinic with responsibility in administration.
Training experience preferred.

Responsibilities

Assist with both onboarding and annual M.A. and L.V.N. skills assessment/competency trainings, write reports and make recommendations for additional training or probation if indicated to the immediate supervisor.
Provide recommendations and adapt/assist with the implementation of new workflows as directed.
Provide direct hands on training (site to site) on the clinical floor to both new and existing M.A.s as needed. Training consists of, but is not limited to, appropriate workflows, processes, documentation practices and clinical care.
Provide feedback regarding quality assurance and improvement and works to meet objectives in relation to CCHC’s strategic plan and its clinical, operational and administrative goals.
Participate in all meetings when indicated.
As directed, assist on matters relating to clinical practice and assist in development of policies and protocols for patients care.
Promote teamwork towards achieving CCHC clinical measures and work towards reaching targets.
Identify relevant quality-related support staff training needs.
Train corresponding roles and departments to achieve desired provider and support staff quality care goals.
Work alongside clinics and administrative departments (e.g., Operations Department, QI Department, IT, Billing, Outreach, etc.) in order to achieve organizational, qualitative, operational and administrative goals.
Other duties as assigned and required.