Clinic Specialist II
About The Position
As our Clinic Specialist, you will play a vital role in patient intake and administrative support, ensuring a smooth operational flow for the clinic. Every day, you will interview and schedule patients efficiently, collecting all basic insurance information required for services. You will be responsible for referring patients for financial counseling when necessary, ensuring they receive appropriate support. Additionally, you will perform various other duties to support the clinics, contributing to overall operational effectiveness. To be successful in this role, you will possess proven experience in patient scheduling, administrative support, or a customer service role, preferably within a healthcare clinic setting. You will demonstrate exceptional organizational skills, meticulous attention to detail in data collection, and strong interpersonal and communication abilities to interact effectively with patients and colleagues. A commitment to patient privacy and data security, along with adaptability to perform a variety of support tasks, will be essential in ensuring a positive patient experience and efficient clinic operations.
Requirements
- One year experience registering patients in a medical office
- Manage medical records and schedule appointments in a more complex outpatient setting
Nice To Haves
- Bilingual
Responsibilities
- Greets co-workers, public and providers professionally and with a smile
- Answers phone promptly and courteously
- Greet every caller with professionalism
- Takes appropriate messages attach to the correct patient and task to the correct provider
- Register patients for appointments to the correct provider.
- Verifies patient identity and address by having the patient provides you their date-of-birth, address and phone number
- Verifies insurance benefits
- Identifies self-pay patients who may be eligible for government aid and refers to appropriate resource for assistance, as necessary
- Verifies patient identity and address by having the patient provides you their date-of-birth, address and phone number
- Maintains awareness of cultural, disorder, or age differences in patients or guests, and promote sensitivity awareness so that a positive public image is portrayed at all times
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
