Clinic Services Specialist 2 - Medical Receptionist
About The Position
Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression — making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day. Though some shifts will be at our Salmon Creek office, regular pre-scheduled floating to our Oregon office locations will be required as well, as this role will act as a "float" for our MFM offices wherever needed.
Requirements
- High School diploma or equivalent required.
- A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting, Medical Records/Health Information, Applicable clerical support experience
- Familiarity with Medical Terminology
- Communications skills.
- Keyboard skills and ability to navigate electronic systems applicable to job functions.
Nice To Haves
- BLS certification, preferred
Responsibilities
- Scheduling patient appointments with accuracy and care
- Verifying insurance and handling patient registration
- Managing co-pay collections and balancing daily/weekly deposits
- Supporting front-office operations and serving as a resource for colleagues
- Assisting with limited coding and charge entry as needed
- Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits.
- Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed.
- Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.
Benefits
- Competitive health benefits starting on day one
- Free parking at multiple clinic locations
- Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region
- Employee discounts on entertainment, tickets, and more
- Fun employee engagement activities throughout the year
- Gain valuable experience in insurance and billing—steppingstones for future revenue cycle roles
- Leadership opportunities in front-office functions
- Access to a large network of career advancement possibilities
- Exposure to multidisciplinary teams, opening doors to new interests
- Friendly, collaborative team members who genuinely care about you
- Work-life balance and resources to support your well-being
- Leadership that listens and values your input for process improvements
- Diversity and inclusion through Employee Resource Groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
