Clinic Services Rep- OB/GYN Clinic

BJC HealthCare•St. Louis, MO

1d•Onsite

About The Position

Barnes-Jewish Hospital has an opportunity for a Clinic Services Rep supporting OB/GYN patients. In this role, you will provide great customer service to patients via phone and in person to schedule/reschedule appointments. This position requires great customer service skills. If you enjoy helping others, this may be the opportunity for you. Come thrive with BJC HealthCare!

Requirements

High School Diploma or GED
<2 years of experience
No supervisor experience

Nice To Haves

Great customer service skills

Responsibilities

Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values.
Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process.
Runs eligibility in software to confirm insurance coverage.
Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.
Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.
Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more.

Benefits

Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

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