Clinic Service Representative - Family Medicine
Henry Ford Health•Washington Township, MI
•Onsite
About The Position
As a Clinic Service Representative, you play a vital role in ensuring a seamless patient experience from check-in to check-out. You’ll support patients, medical staff, and clinic operations by managing registration activities, insurance verification, and financial discussions. Your work directly contributes to the efficiency and excellence of our clinic, making a meaningful impact on patient care and satisfaction.
Requirements
- High School Diploma or equivalent.
- Ability to perform calculations and complete forms.
- Basic computer skills, including navigating software and email.
- Strong interpersonal skills for effective communication with patients, staff, and visitors.
- Ability to work in a fast-paced environment with frequent interruptions.
- Dependable, punctual, and organized with strong multitasking abilities.
Nice To Haves
- Familiarity with a clinic environment.
- Experience working with diverse populations and age groups.
Responsibilities
- Greet and check in patients, ensuring a welcoming and efficient experience.
- Verify insurance and discuss general financial responsibilities with patients.
- Handle cash collections and reconcile patient charts accurately.
- Preregister patients and manage their discharge process.
- Collaborate with the Customer Service Center for complex financial inquiries.
- Maintain a fast-paced, organized workflow in a team-oriented environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
