Clinic Scheduling/Registration

Hancock County Health SystemBritt, IA
Onsite

About The Position

RESPONSIBILITIES: Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments. HOURS: Full-time, 80 hours a pay period, 7:00am-3:30pm Monday–Friday. Primary location will be the Britt Medical Clinic but must be willing to travel to other locations if needed. QUALIFICATIONS: High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team. PHYSICAL REQUIREMENTS: Must be able to read and sit continuously. Must have good visual and auditory abilities. Must be able to handle frequent interruptions.

Requirements

  • High school graduate or equivalent
  • Must have excellent customer service skills
  • Must have computer skills
  • ability to organize
  • ability to prioritize
  • ability to multi-task
  • telephone etiquette
  • ability to work well with others as a team
  • Must be able to read and sit continuously
  • Must have good visual and auditory abilities
  • Must be able to handle frequent interruptions

Nice To Haves

  • Previous experience in a clinical office setting
  • medical terminology

Responsibilities

  • greeting patients
  • obtaining required information to include insurance and identification
  • answering phones and transferring calls appropriately
  • registering and scheduling patients in electronic health record
  • collection of payments
  • preparing any additional items as requested for patient appointments
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