Clinic Scheduler

Cardiac Study Center•Tacoma, WA

10d•$21 - $39•Onsite

About The Position

As a Clinic Scheduler in our Heart Failure program , you’ll play a key role in coordinating care for patients with complex cardiac conditions. Your ability to organize, communicate, and support both patients and providers will directly impact care outcomes and patient satisfaction. This position supports the scheduling and clerical operations for the Heart Failure clinic, ensuring efficient workflows and excellent service.

Requirements

1 year of experience with EMR systems (EPIC preferred)
2 years of healthcare or administrative support experience

Nice To Haves

Prior scheduling or patient access experience in a medical clinic or cardiology setting
Familiarity with insurance authorization processes

Responsibilities

Patient Scheduling & Coordination Schedule and coordinate patient appointments across Heart Failure and related departments
Support clinic operations by prioritizing urgent needs and ensuring appointment readiness
Patient Communication Manage appointment reminders and patient communications
Answer questions with empathy and professionalism
Clerical & Administrative Support Verify insurance and obtain pre-authorizations when required
Assist with data entry, medical record requests, and interdepartmental coordination
Maintain accurate and timely documentation in the EMR system (EPIC)
Collaboration & Team Support Work closely with nursing staff, medical assistants, and providers to deliver smooth and effective patient care
Adapt to changing priorities and help implement improvements in scheduling workflows