Residency Clinic Scheduler

Gateway Community Health Center•Laredo, TX

About The Position

Responsible for assisting the Family Medicine Program Director/Associate Program Director in the administration of the residency program as outlined in the Accreditation Council of Graduate Medical Education (ACGME) Program requirements. The individual will support the creating and managing resident schedules ensuring that a relationship of continuity of care would be maintained between residents and patients, ensure that residents are meeting ACGME patient number requirements, ensure residency specialty, backup schedules are evenly distributed and assist with maintenance of residency accreditation. SUPERVISION: Directly supervised by the Nurse in Charge and under general administrative supervision of the Chief of Clinical Services. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, standing, walking, stooping, bending, kneeling, reaching and must be able to move up to 25 pounds. Requires the use of office equipment, i.e., copiers, computers, etc.

Requirements

Minimum of an Associate of Science degree related to healthcare is required.
1-3 years' experience in healthcare management is preferred.
Familiarity with EHR systems.
Exceptional organization skills.
Ability to independently prioritize work.
Ability to interpret, understand and carry out orders.
Ability to effectively communicate verbally and in writing with physicians, clinical support staff, patients and administration.
Ability to work flexible hours.
Maintain patient confidentiality.
Ability to adapt and adjust to new or changing situations.
Understands the management structure of the residency program.
Maintain effective relationships with supervisors and coworkers.
Able to organize, schedule and prioritize work for self and others to meet deadlines.

Nice To Haves

Bachelor's of Science degree is preferred.
Bilingual in English and Spanish is preferred

Responsibilities

Creation of monthly resident/faculty clinic schedule in Amion.
Monthly schedules vary dependent on resident rotations, preceptor availability, and need for patient encounter numbers for residents.
Open and adjust resident appointment templates in EHR.
Creation of monthly rotation schedules for certain rotations that involve Gateway (Behavioral Health, Quality Improvement, etc.).
Communicate with clinic staff on availability of residents in order to schedule patients.
Adjust clinic schedules as needed.
Monitor resident & faculty PTO requests that would require absence from clinic.
Monitor resident continuity clinic encounter numbers.
Assign residents to residency specialty clinics.
Assist with scheduling patients in OB and Procedure clinics.
Assign residents for backup service.
Create OB Call Schedule dependent on attending availability.
Communicate with Chief Residents to ensure that hospital assignments do not conflict with clinic assignments to follow ACGME Duty Hour Restrictions.
Assist with scheduling hospital procedures (OB inductions, etc.).
Assist with didactic scheduling.
Assist Program Directors and Program Coordinator with other needs.
Performs other duties as assigned.