Clinic Scheduler

Cardiac Study CenterPuyallup, WA
1d$21 - $39Onsite

About The Position

As a Clinic Scheduler in our Heart Failure program , you’ll play a key role in coordinating care for patients with complex cardiac conditions. Your ability to organize, communicate, and support both patients and providers will directly impact care outcomes and patient satisfaction. This position supports the scheduling and clerical operations for the Heart Failure clinic, ensuring efficient workflows and excellent service.

Requirements

  • 1 year of experience with EMR systems (EPIC preferred)
  • 2 years of healthcare or administrative support experience

Nice To Haves

  • Prior scheduling or patient access experience in a medical clinic or cardiology setting
  • Familiarity with insurance authorization processes

Responsibilities

  • Schedule and coordinate patient appointments across Heart Failure and related departments
  • Support clinic operations by prioritizing urgent needs and ensuring appointment readiness
  • Manage appointment reminders and patient communications
  • Answer questions with empathy and professionalism
  • Verify insurance and obtain pre-authorizations when required
  • Assist with data entry, medical record requests, and interdepartmental coordination
  • Maintain accurate and timely documentation in the EMR system (EPIC)
  • Work closely with nursing staff, medical assistants, and providers to deliver smooth and effective patient care
  • Adapt to changing priorities and help implement improvements in scheduling workflows

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Generous paid time off (PTO) and holidays
  • Tuition assistance and growth opportunities
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