Scheduler, Clinic - PRN

Shenandoah Medical CenterShenandoah, IA
18d

About The Position

1. New Patient Referrals. Maintains and completes daily Primary Care Physician and Specialty Care Physician referral appointments for Consultation. Tracking of no-show, cancelled, & missed New Patient appointments. Maintains direct and frequent communication with Referring Physicians office to ensure proper scheduling of appointment. 2. Routine Re-Call (3, 6, 9, 12 months) Schedules routine follow-up appointments for patients based off patient need – 3, 6, 9, or 12 months. Maintains updated Patient demographics and contact information to include phone numbers. Tracking of no-show and short notice cancellations. 3. Same Day Urgent Appointments. Maintains direct communication with appropriate nursing support and auxiliary staff to ensure proper scheduling of “Same Day” appointments for patients. Communicates with appropriate nursing staff for patients in need of triage. 4. Monitor Scheduled Follow-Up and Same Day/Next Day Appointments. Maintains direct communication with Providers, nursing support and auxiliary staff to ensure proper scheduling. Monitor the Patient Appointment Reminder System for changes in appointments. 5. Performs other duties as assigned.

Responsibilities

  • New Patient Referrals. Maintains and completes daily Primary Care Physician and Specialty Care Physician referral appointments for Consultation. Tracking of no-show, cancelled, & missed New Patient appointments. Maintains direct and frequent communication with Referring Physicians office to ensure proper scheduling of appointment.
  • Routine Re-Call (3, 6, 9, 12 months) Schedules routine follow-up appointments for patients based off patient need – 3, 6, 9, or 12 months. Maintains updated Patient demographics and contact information to include phone numbers. Tracking of no-show and short notice cancellations.
  • Same Day Urgent Appointments. Maintains direct communication with appropriate nursing support and auxiliary staff to ensure proper scheduling of “Same Day” appointments for patients. Communicates with appropriate nursing staff for patients in need of triage.
  • Monitor Scheduled Follow-Up and Same Day/Next Day Appointments. Maintains direct communication with Providers, nursing support and auxiliary staff to ensure proper scheduling. Monitor the Patient Appointment Reminder System for changes in appointments.
  • Performs other duties as assigned.
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