CMA - Johnson Ave. - Full-Time

Mercy Cedar Rapids•Boise, ID

About The Position

This role supports Mercy’s patient-centered care philosophy by facilitating health care services and providing knowledgeable support to a physician or mid-level provider in all aspects of patient care. The position involves interactions with patients and their families in person during clinic visits, by telephone, and electronically. The clinic team member prepares exam and testing supplies, rooms patients, reviews relevant health information, and takes vital signs. Under provider standing orders, the role may administer injections, collect specimens, perform phlebotomy, provide test results, deliver patient education, and assist with diagnostic procedures and treatments. It also supports patient discharge and follow-up arrangements, handles patient calls about results, processes medication requests according to written protocols, manages sample medications and supplies, and documents urine drug screens in compliance with regulations. The schedule is Monday through Thursday, 8:00 a.m.–5:00 p.m., and Friday, 8:00 a.m.–3:00 p.m., for 40 scheduled hours per week. The role requires medical assistant certification, current BLS certification, and Iowa mandatory reporter training. External applicants may earn up to a $5,000 sign-on bonus.

Requirements

Medical Assistant Certification required.
Current Basic Life Support (BLS) certification in accordance with the American Heart Association required.
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required; certification of completed training must be submitted to Human Resources before the start or transfer date.
Knowledge and understanding of anatomy, diagnosis processes, pharmacology, physiology, laboratory values, sterilization techniques, and safe medication administration.
Operational knowledge of nebulizers, spirometers, EKG machines, and other medical equipment.
Ability to perform venipuncture, EKGs, spirometry, and other required procedures.
Basic computer knowledge and ability to navigate an electronic health record.
Ability to lift up to 50 pounds occasionally to assist with patient transfers; lifting above 50 pounds must be done with team lifts.
Ability to push and pull up to 25 pounds of horizontal force occasionally and up to 40 pounds of horizontal force rarely.
Ability to administer CPR.

Nice To Haves

One year of experience in a medical office preferred.

Responsibilities

Prepare instruments, supplies, and protective devices for examinations and testing before patient visits.
Room and prepare patients for examination by reviewing histories, allergies, medications, and reasons for visits, and taking vital signs.
Under established provider standing orders, order or administer injections, order or collect laboratory specimens, perform phlebotomy as needed, and provide test results as directed.
Provide patient instruction using approved education materials, as directed by the provider.
Print after-visit summaries and discharge patients, including arranging follow-up appointments, providing referral information, or scheduling testing procedures and giving instructions.
Manage calls to patients about test and laboratory results and provide appropriate treatment instructions as directed by the provider.
Process medication requests, changes, and refills according to established written protocols.
Assist with diagnostic procedures and treatments, including obtaining, labeling, and routing specimens to the laboratory and explaining procedures to patients as needed.
Manage sample medications according to organizational policy and procedure.
Order and maintain adequate medical supply inventory.
Collect and document urine drug screens in compliance with regulations.
Follow Mercy safety guidelines, perform job-specific safety duties, and promptly report unsafe conditions, situations, incidents, and injuries.