Clinic RN - Cardio Clinic - Full-Time

Mercy Cedar Rapids

1d•Onsite

About The Position

This job supports Mercy’s philosophy of patient centered care by presenting excellent customer service and enables the facilitation of positive patient outcomes by providing nursing support to a Mercy provider. The role involves supporting the Mercy Cardiology Clinic with patient care, clinical support, communication, coordination, documentation, and facility/equipment maintenance. The RN will act as a liaison between providers and patients, manage patient information, and ensure efficient clinic operations.

Requirements

Currently licensed to practice as a Registered Nurse in the state of Iowa or compact state required.
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required.
Excellent communication and customer service skills, computer skills, organization, time management, attention to detail and the ability to remain poised and efficient in a fast-paced environment.
Education sufficient to obtain required licensure.

Nice To Haves

Previous experience in a medical office setting is preferred.
ACLS required within 6 months of hire.

Responsibilities

Triages patients either in person or on telephone.
Schedules appointments, answers questions and/or determines the need for provider intervention.
Supports the practice and acts as a liaison between the providers and patients.
Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the providers.
Processes medication requests/changes/refills per established protocols.
Meets requirements for handling and disposing of bio-hazardous waste.
Provides patient education as needed for the scheduled test/procedures.
Provides assistance with diagnostic procedures and treatments as directed by the provider.
Effectively documents within the electronic health record.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Greet, room, and prepare patients for exams (vitals, history, symptoms, medications).
Assist with or perform phlebotomy and specimen collection (e.g., glucose testing, point of care INR, etc.) as ordered.
Conduct EKGs, manual blood pressure measurements, and other diagnostic procedures as directed and according to established clinic protocols.
Demonstrates competency in IV insertion and port access.
Administer medications/injections and perform wound care, IV insertion, and infusaport access per established protocols.
Operates and demonstrates knowledge of equipment: EKG management system, Holter/telemetry monitors, specialized IV pumps, glucometers, OmniCell, etc.
Provides cross-coverage for infusion and other assigned areas.
Provide patient education on diagnoses, procedures, medications, and treatments.
Monitor and respond to changes in patient condition; perform emergency response within scope.
Completes discharge of patient from exam rooms.
Manage appointment scheduling, follow-ups, referrals, and lab/test result calls.
Coordinates procedural scheduling and communication among staff, physicians, and patients (ie: cardiac catheterizations, interventions, TEEs, Cardioversions, electrophysiology procedures, and other advanced cardiac testing/procedures).
Communicate effectively with patients, families, providers, and multidisciplinary teams.
Track and preauthorize procedures and specialty medications with insurers.
Collaborate with providers and interdisciplinary teams to ensure proper handoffs and continuity of care.
Works as a team member to support clinic operations and patient care coordination.
Attend departmental meetings and participate in special projects as assigned.
Accurately document care in the Electronic Health Record (EHR).
Document all care activities, interventions, and patient responses with accuracy and timeliness.
Manage intake questionnaires and discharge instructions.
Stock, clean, and disinfect exam rooms and equipment (e.g., tables, BP cuffs, glucometers).
Maintains equipment and can troubleshoot issues that arise.
Perform department-specific cleaning and compliance audits (daily/weekly/monthly).
Follow infection control and safety protocols.
Identify and support quality improvement opportunities.
Practice cost containment through efficient use of time and resources.
Follow all safety guidelines and report incidents promptly.