Clinic Receptionist

LIFE PACE Inc•Tulsa, OK

just now•Onsite

About The Position

As the Clinic Receptionist, you’ll be one of the first friendly faces our participants, families, caregivers, and visitors see when they arrive. You’ll help create a welcoming, organized, and professional clinic environment while providing the administrative support that keeps daily operations running smoothly. This position is ideal for someone who enjoys working with people, stays organized in a busy environment, and takes pride in providing excellent customer service. You’ll play an important role in helping our participants feel comfortable and supported throughout their clinic experience.

Requirements

High school diploma or GED required.
Possess CPR and basic first aid certification
High school diploma or equivalent required.
A minimum of two years of experience working in a busy office environment is required, preferably in a healthcare, receptionist, or administrative support setting.
Excellent interpersonal, written, and verbal communication skills.
Strong typing skills with accuracy in spelling, punctuation, and grammar.
Demonstrated discretion, sound judgment, strong organizational skills, and the ability to work independently.
Intuitive, proactive, resourceful, and self-motivated with the ability to anticipate needs.
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to prioritize tasks effectively and function as a collaborative team member with a strong customer service orientation.
Ability to always maintain strict confidentiality and exercise discretion.
Consistently professional, positive, and cheerful demeanor.

Nice To Haves

Post-secondary education, vocational certification, associate degree, or some college coursework is preferred.

Responsibilities

Answer clinic telephone calls promptly and professionally; forward calls and take accurate messages as appropriate.
Coordinate and manage all participant arrivals and departures in a professional, orderly, and courteous manner.
Escort or assist participants entering and exiting the clinic as needed to ensure safety and comfort.
Route communications, inquiries, and requests to the appropriate departments or staff members.
Notify appropriate departments and/or staff of vendor arrivals and deliveries.
Maintain accurate and up-to-date documentation of participant check-ins and departures.
Schedule in-house psychiatry appointments and post-hospital discharge follow-up appointments as directed.
Contact participants and/or caregivers to provide appointment reminders and related clinic information.
Clean and sanitize the receptionist counter and clinic waiting area surfaces at the end of each day and as needed throughout clinic operations.
Maintain a clean, organized, and professional work area, including routine sanitation of clinic phones and shared equipment.
Attend and actively participate in staff meetings, in-services, projects, and committees as assigned.
Adhere to and support all facility policies, procedures, and operational standards.
Perform assigned duties cooperatively and complete other related tasks as assigned by the supervisor.