Clinic Receptionist - Cornerstone Family Practice

Guttenberg Municipal Hospital•Guttenberg, IA

1d•$16 - $24•Onsite

About The Position

Guttenberg Municipal Hospital & Clinics is seeking a Clinic Receptionist to join our team at Cornerstone Family Practice. If you enjoy helping others, providing excellent customer service, and working in a fast-paced healthcare environment, this may be the perfect opportunity for you! As a Clinic Receptionist, you will play an important role in creating a welcoming and positive experience for our patients and visitors. This position is responsible for a variety of front-desk duties that help keep the clinic running smoothly and efficiently.

Requirements

High school diploma or equivalent required
Strong customer service and interpersonal skills
Excellent organizational and communication skills
Ability to work effectively as part of a team and collaborate across departments
Comfortable working with computers and electronic health records
The position requires a high level of attention to detail and frequent interaction with patients, families, physicians, and other healthcare professionals.

Nice To Haves

1–2 years of healthcare experience preferred
Previous experience in a healthcare setting and knowledge of medical terminology preferred

Responsibilities

Greet and welcome patients and visitors in a friendly and professional manner
Answer and appropriately direct incoming phone calls
Schedule patient appointments according to clinic guidelines
Register patients and verify demographic and insurance information
Enter and update information in the electronic health record
Create and route patient messages
Verify insurance eligibility
Collect patient payments and maintain a cash drawer
Monitor appointment reminders, incoming faxes, and clinic communications
Assist with maintaining an efficient flow of patients through the clinic
Assist with general office duties, supplies, and other responsibilities as needed