Clinic Receptionist

CHI Health Clinic • Gretna, NE

1d • $16 - $22 • Onsite

About The Position

As our Clinic Receptionist, you will be the welcoming face of our clinic, providing essential administrative support and ensuring a smooth patient experience. Your role is vital in maintaining an organized and efficient healthcare environment, from managing patient check-ins and appointments to handling critical patient information with utmost accuracy. You'll play a key part in patient satisfaction and clinic operations, reflecting our commitment to humankindness at every interaction.
Every day you will answer and route phone calls, schedule appointments, and meticulously collect, verify, and update patient demographic, copay, and insurance information. You'll manage document scanning, prepare patient charts, and assist with check-out procedures, including collecting payments and scheduling follow-up care. Additionally, you'll ensure timely communication regarding appointments and support general office needs like mail handling and supply ordering, collaborating closely with clinical staff to ensure patient flow and informed care.
To be successful in this front office medical professional role, you will need at least one year of experience in customer service, clerical, or business-related functions, coupled with strong organizational skills and the ability to manage multiple tasks effectively. Your commitment to maintaining patient confidentiality, adhering to all policies and standards, and embodying our values of compassion and integrity, will be crucial. Bilingual abilities and experience with electronic health records (EHR) systems are a plus, empowering you to contribute to a "healthier future for all" in our patient-centered clinic.

Requirements

• One year of customer service experience, clerical, or business-related experience
• Strong organizational skills
• Ability to manage multiple tasks effectively
• Commitment to maintaining patient confidentiality
• Adherence to all policies and standards

Nice To Haves

• Bilingual abilities
• Experience with electronic health records (EHR) systems

Responsibilities

• Answer and route phone calls
• Schedule appointments
• Collect, verify, and update patient demographic, copay, and insurance information
• Manage document scanning
• Prepare patient charts
• Assist with check-out procedures, including collecting payments and scheduling follow-up care
• Ensure timely communication regarding appointments
• Support general office needs like mail handling and supply ordering
• Collaborate closely with clinical staff to ensure patient flow and informed care

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed