Clinic Receptionist

CommonSpirit Health • Papillion, NE

10h • Onsite

About The Position

As our Clinic Receptionist at Alegent Creighton Clinic, you will be the welcoming face and first point of contact for our patients, embodying our commitment to "humankindness" and efficient healthcare delivery. This pivotal front-office role involves performing diverse business office and reception duties with accuracy and minimal supervision, ensuring a smooth and positive experience for every individual entering our facility. You'll be central to maintaining our patient-centered environment and supporting our mission. Every day you will manage incoming phone calls, expertly scheduling patient appointments according to office guidelines, and greeting and registering patients with warmth and efficiency. You'll meticulously collect, verify, and update essential patient demographic and insurance information, including co-pays and deductible amounts. This role also involves preparing patient charts, conducting all check-in and check-out functions, processing payments, coordinating follow-up appointments, and ensuring timely communication regarding any appointment delays.

Requirements

• At least one year of experience in customer service, clerical, or business-related functions
• Strong organizational skills
• Ability to manage multiple tasks effectively
• Commitment to maintaining patient confidentiality
• Adherence to all clinic and regulatory policies
• Embodying our core values
• Detail-oriented
• Empathetic
• Excellent communication skills

Responsibilities

• Manage incoming phone calls
• Schedule patient appointments according to office guidelines
• Greet and register patients
• Collect, verify, and update patient demographic and insurance information, including co-pays and deductible amounts
• Prepare patient charts
• Conduct check-in and check-out functions
• Process payments
• Coordinate follow-up appointments
• Ensure timely communication regarding any appointment delays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed