Clinic Receptionist

Prime Healthcare•Mercedes, TX
•Onsite

About The Position

The Receptionist is the first point of contact for patients and helps create a welcoming, organized, and professional clinic experience. This position supports daily front office operations by answering phones, greeting patients, scheduling appointments, collecting payments, and ensuring required paperwork is completed. At Knapp Medical Group, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Knapp Medical Center, Knapp Medical Group is actively seeking new members to join its award-winning team!

Requirements

  • High School Diploma or Equivalent.
  • BLS (AHA) upon hire and maintain current.

Nice To Haves

  • Previous medical office receptionist experience preferred.

Responsibilities

  • Serves as telephone operator, greets patients, and makes sure that necessary paperwork is completed.
  • Collects co-pays/deductibles as per company policy.
  • Schedules and reschedules patients’ appointments per established protocols by provider.
  • Serves as a primary customer service representative for the clinic.
  • Completes other duties and special projects, as assigned or requested.
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