Clinic Receptionist
About The Position
As our Clinic Receptionist at Alegent Creighton Clinic, you will be the dynamic front office professional who orchestrates the initial patient experience, embodying our commitment to "humankindness" and operational excellence. This pivotal role involves executing a comprehensive range of administrative and reception duties with precision and autonomy, ensuring every patient interaction is seamless and supportive within our vibrant healthcare setting. You'll be central to maintaining our efficient and empathetic clinic environment. Every day you will expertly manage inbound patient calls, performing precise medical scheduling in accordance with our practice guidelines, and warmly greeting and registering patients. Your responsibilities include the meticulous collection, verification, and updating of crucial "patient demographic data," co-pays, and insurance information. You'll also prepare patient charts, coordinate check-in and check-out processes, handle patient payments, arrange follow-up appointments, and ensure timely communication regarding appointment updates, directly contributing to our patient access services.
Requirements
- One year of experience in customer service, clerical, or business-related functions
- Strong organizational skills
- Capacity to efficiently juggle multiple tasks
- Commitment to patient confidentiality
- Adherence to all clinic and regulatory policies
- Detail-oriented
- Empathetic
- Communicative
Responsibilities
- Manage inbound patient calls
- Perform medical scheduling in accordance with practice guidelines
- Greet and register patients
- Collect, verify, and update patient demographic data, co-pays, and insurance information
- Prepare patient charts
- Coordinate check-in and check-out processes
- Handle patient payments
- Arrange follow-up appointments
- Ensure timely communication regarding appointment updates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
