Clinic Receptionist

Arkansas Dermatology•Little Rock, AR
•Onsite

About The Position

Arkansas Dermatology is seeking a friendly Clinic Receptionist to provide general administrative support for patient intake and perform routine duties within the clinic. This position is located at Baptist Health Campus in Medical Towers 1. The receptionist welcomes patients and visitors in person and by telephone, schedules appointments, maintains confidentiality, scans patient information into the electronic medical record, and collects demographic and insurance information to create or update patient records. The role requires professional interactions with patients and staff that support the clinic’s values and teamwork.

Requirements

  • Excellent written and verbal communication skills.
  • Strong customer service skills.
  • Time-management skills.
  • Ability to multitask and work well under pressure.
  • Knowledge of basic computer software and ability to learn electronic medical records.
  • Organizational skills.
  • Problem-solving and decision-making capabilities.
  • HIPAA compliance.
  • Positive work ethic and ability to be coached.

Responsibilities

  • Welcome patients and visitors in person and by telephone with a friendly tone.
  • Schedule patient appointments in person or by telephone using schedule templates.
  • Maintain the confidentiality of patients’ personal and financial information.
  • Scan patient information into the EMR system.
  • Gather demographic and insurance information to create or update patient medical records.
  • Interact professionally with patients and staff in a manner that promotes the clinic’s values and teamwork.
  • Perform general administrative support duties associated with patient intake and routine clinic operations.
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